The story so far...
Delivery & Returns
Delivery Information
At VBRA Clothing, we aim to get your order to you as quickly and smoothly as possible.
Processing Time:
All orders are processed within 1–3 business days after payment confirmation. During busy periods or product launches, processing may take a little longer — but we’ll always keep you updated.
Shipping Times:
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Domestic (Within [Your Country]): 3–7 business days
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International Shipping: 7–21 business days (depending on location)
Shipping Costs:
Shipping costs are calculated at checkout and depend on your location and order size.
Enjoy free shipping on all orders over [insert threshold, e.g., $100].
Order Tracking:
Once your order has shipped, you’ll receive an email with tracking details so you can follow your delivery every step of the way.
Returns & Exchanges
We want you to love every piece from VBRA Clothing. If something isn’t quite right, we’re here to help.
Return Policy:
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Returns are accepted within 14 days of delivery.
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Items must be unworn, unwashed, and in original packaging with tags attached.
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Sale items and accessories may not be eligible for return (please check product details).
How to Return:
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Email our team at [sales@vbra.uk] with your order number and reason for return.
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We’ll send you return instructions and shipping details.
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Once we receive your returned item, we’ll process your refund or exchange within 5–7 business days.
Refunds:
Refunds will be issued to your original payment method. Please allow a few days for your bank or credit card provider to post the refund.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us within 7 days of delivery and we’ll make it right immediately.
Need Help?
If you have any questions about delivery or returns, reach out to us anytime at [ sales@vbra.uk] — we’re always happy to help.